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Australia-Wide Orders
All our goods are packaged in distinctive white bags for easy identification.
Theraquatics sends parcels via Australia Post with the added security of a certified delivery service.
This service is included within our freight charge.
Please note that our minimum freight charge is $12.90 and our freight charges vary with the size of each order.
Some examples of frieght charges include:
| Sample Order Total | Freight Charge anywhere in Australia |
| All orders less than $100 | $12.90 |
| $150.00 | $16.35 |
| $250.00 | $27.25 |
For non-standard orders, we recommend you contact us for a customised freight quoation. Non-standard orders include:
- Bulky items e.g. Aqualift, Plinths, Hook-on Chairs, Change Table
- International Orders
- Express Post
Parcel Delivery Times Guideline
- Brisbane City Area: 3 business days
- Queensland rural and other capital cities: 4-7 business days
- Other areas: up to 10 business days
Lost Parcel?
- Please understand that if a parcel goes missing Theraquatics reserves the right to go through Australia Post protocols to locate the parcel before re-sending or refunding any order.